Crystalbrook Byron is seeking an experienced Maintenance Supervisor to join its professional maintenance team in Byron Bay, New South Wales. Reporting to the Maintenance Manager, you will supervise maintenance operations, coordinate building repairs, oversee multiple maintenance projects, and ensure the resort remains in excellent condition while delivering exceptional guest experiences.
COMPANY OVERVIEW
Crystalbrook Collection is an award-winning Australian luxury hotel group operating premium hotels, restaurants, and bars across New South Wales and Queensland. Known for its commitment to sustainability, innovation, and responsible luxury, the company creates memorable guest experiences while investing in employee development, diversity, and long-term career opportunities. Crystalbrook Byron is a five-star rainforest resort located just minutes from Byron Bay.
KEY RESPONSIBILITIES
- Supervise daily maintenance operations across the resort.
- Coordinate preventive and corrective maintenance activities.
- Maintain the presentation and functionality of hotel facilities.
- Oversee multiple maintenance projects simultaneously.
- Ensure compliance with workplace health and safety regulations.
- Monitor maintenance schedules and work quality.
- Support the Maintenance Manager with operational planning.
- Maintain resort assets in excellent working condition.
- Coordinate with contractors and maintenance staff.
- Deliver maintenance services that support exceptional guest experiences.
JOB REQUIREMENTS
- Trade qualification in a relevant maintenance field.
- Previous supervisory experience in maintenance or facilities management.
- Strong understanding of workplace health and safety (WHS).
- Experience managing multiple maintenance projects.
- Excellent communication and organisational skills.
- Strong administration and financial management abilities.
- Ability to work collaboratively within a team.
- Commitment to delivering high-quality service.
- Attention to detail and problem-solving skills.
SKILLS REQUIRED
- Maintenance supervision
- Facilities management
- Preventive maintenance
- Building maintenance
- Team leadership
- Project management
- Workplace health and safety
- Communication
- Budget management
- Administration
- Organisation
- Time management
- Attention to detail
- Problem-solving
- Customer service
SALARY & BENEFITS
Details Information Position Maintenance Supervisor Employment Type Full-Time Location Byron Bay, NSW Salary Not specified Industry Hospitality & Hotels
Benefits
- 50% food and beverage discount across Crystalbrook venues
- Discounted accommodation from $99 per night
- Friends and family accommodation discounts
- Additional lifestyle leave and Earth Advocacy Days
- Ongoing learning and professional development
- Internal career mobility opportunities
- Employee reward and recognition programs
- Supportive and inclusive workplace
- Employee wellbeing support network
- Regular team events and celebrations
WORK ENVIRONMENT
This position is based at Crystalbrook Byron, a luxury five-star rainforest resort surrounded by 45 acres of subtropical forest. You’ll work with a professional maintenance team dedicated to maintaining world-class facilities while supporting sustainable hospitality practices and delivering exceptional guest experiences.
COMMON DUTIES
- Inspect hotel facilities.
- Coordinate maintenance work.
- Supervise maintenance employees.
- Monitor repair projects.
- Schedule preventive maintenance.
- Ensure WHS compliance.
- Maintain resort equipment.
- Prepare maintenance reports.
- Support daily resort operations.
APPLICATION TIPS
- Highlight your maintenance supervisory experience.
- Include your trade qualifications and licences.
- Showcase your knowledge of workplace health and safety.
- Demonstrate experience managing maintenance projects.
- Mention your leadership and communication skills.
- Include examples of maintaining hospitality or commercial facilities.
- Tailor your resume to the hospitality maintenance industry.
HOW TO APPLY
Submit your online application with an updated resume highlighting your maintenance leadership experience, trade qualifications, and relevant achievements. Shortlisted candidates may be required to provide employment references, eligibility documents, and complete a police check as part of the recruitment process.
FAQ
Is this a full-time position?
Yes. This is a full-time Maintenance Supervisor role.
Is the salary listed?
No. The employer has not disclosed the salary.
What qualifications are required?
Applicants should have a relevant trade qualification along with previous supervisory experience in maintenance or facilities management.
Is hotel maintenance experience preferred?
Yes. Experience in hotels, resorts, commercial properties, or similar environments is highly beneficial.
What benefits are offered?
Employees enjoy discounted accommodation, food and beverage discounts, additional leave, career development opportunities, employee recognition programs, and a supportive workplace.
Will I supervise other staff?
Yes. You will work closely with the Maintenance Manager while supervising maintenance operations and coordinating projects.
Does Crystalbrook support diversity?
Yes. Crystalbrook Collection is committed to creating an inclusive workplace that welcomes people from diverse backgrounds and abilities.
FINAL SUMMARY
The Maintenance Supervisor position at Crystalbrook Byron offers an exciting opportunity to join one of Australia’s leading luxury hotel brands. Working within a beautiful five-star rainforest resort, you’ll supervise maintenance operations, ensure outstanding facility standards, and contribute to exceptional guest experiences. With outstanding employee benefits, career development opportunities, and a commitment to sustainability, this is an excellent role for experienced maintenance professionals looking to grow their hospitality careers.
