A reputable industrial products company in Eagle Farm, Queensland, is looking for a Customer Service / Counter Sales / Stores Supervisor. This position combines customer service, retail counter sales, inventory supervision, and warehouse operations. The successful candidate will help ensure smooth daily operations while delivering excellent customer service and supporting the sales team.
Company Overview
The employer is a well-established supplier of fluid and motion control products, serving industrial customers across Australia. The company has built a strong reputation for quality products, technical expertise, and reliable customer support. Employees enjoy a professional working environment with opportunities for career development.
Key Responsibilities
- Supervise daily customer service and counter sales operations.
- Assist customers with product enquiries and sales.
- Manage inventory and warehouse stock.
- Coordinate incoming and outgoing orders.
- Support warehouse and store staff.
- Maintain accurate stock records.
- Ensure excellent customer service standards.
- Help improve operational efficiency.
- Maintain workplace safety procedures.
- Work closely with suppliers and internal teams.
Job Requirements
- Previous experience in customer service or counter sales.
- Experience supervising a stores or warehouse team is an advantage.
- Good communication and interpersonal skills.
- Strong organisational abilities.
- Ability to multitask in a busy environment.
- Basic computer skills.
- Strong attention to detail.
- Ability to work independently and within a team.
Skills Required
- Customer service
- Counter sales
- Inventory management
- Warehouse operations
- Leadership
- Communication skills
- Problem-solving
- Time management
- Teamwork
- Computer literacy
Salary & Benefits
Salary information has not been specified by the employer. Benefit Details Employment Type Full-time Work Location Eagle Farm, Queensland Career Growth Opportunities for advancement Industry Industrial Sales & Distribution
Work Environment
This role offers a fast-paced workplace where customer service, teamwork, and efficient warehouse operations are essential. It is ideal for individuals who enjoy interacting with customers while helping coordinate daily store activities.
Common Duties
- Assist customers at the sales counter.
- Process customer orders.
- Monitor stock levels.
- Supervise store operations.
- Coordinate deliveries.
- Support warehouse activities.
- Maintain inventory accuracy.
- Ensure workplace safety.
- Resolve customer enquiries.
- Prepare sales documentation.
Application Tips
- Tailor your resume to highlight customer service and supervisory experience.
- Include any warehouse or inventory management experience.
- Demonstrate your communication and leadership skills.
- Mention experience with industrial products if applicable.
- Highlight your ability to work in a fast-paced environment.
- Proofread your application before submitting.
How to Apply
Frequently Asked Questions
Is this a full-time position?
Yes, this is a full-time opportunity.
Where is the job located?
The position is based in Eagle Farm, Queensland.
Is supervisory experience required?
Previous supervisory experience is beneficial for this role.
What type of work will I perform?
You will supervise customer service, counter sales, inventory, and daily store operations.
Is warehouse experience helpful?
Yes, warehouse and inventory experience will be an advantage.
Does the employer mention the salary?
No, salary details have not been provided.
Final Summary
This Customer Service / Counter Sales / Stores Supervisor position in Eagle Farm, Queensland is an excellent opportunity for candidates with customer service, sales, and warehouse experience. If you’re looking to build your career with a respected industrial supplier, submit your application today.
