Marriott Hotels is seeking an experienced Banquets Supervisor to join its hospitality team in Melbourne CBD. The successful candidate will oversee banquet and event service operations, prepare event spaces, coordinate food and beverage service, assist with staff training, and ensure guests receive exceptional service during meetings, conferences, weddings, and special events.
COMPANY OVERVIEW
Marriott Hotels is one of the world’s leading hospitality brands, operating thousands of hotels and resorts across the globe. The company is recognised for outstanding guest service, employee development, and career growth opportunities. Marriott is committed to creating an inclusive workplace where diversity, teamwork, and professional excellence are valued.
KEY RESPONSIBILITIES
- Prepare banquet rooms, coffee stations, buffets, and event setups.
- Serve food and beverages during meetings and special events.
- Coordinate guest arrivals and event service.
- Answer guest questions regarding menu items.
- Communicate with the kitchen regarding orders and special dietary requirements.
- Monitor food presentation and service quality.
- Maintain cleanliness of banquet areas throughout each event.
- Assist with staff training, coaching, and motivation.
- Ensure compliance with hotel safety and operational procedures.
- Support teamwork to deliver outstanding guest experiences.
JOB REQUIREMENTS
- High school diploma or equivalent qualification.
- Minimum of 2 years’ experience in banquet, food and beverage, or hospitality services.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced hotel environment.
- Strong teamwork and organisational skills.
- Ability to stand and walk for extended periods.
- Ability to lift and move equipment and supplies when required.
- Commitment to Marriott’s service and safety standards.
SKILLS REQUIRED
- Banquet operations
- Food and beverage service
- Hospitality
- Guest relations
- Event coordination
- Customer service
- Teamwork
- Communication
- Staff coaching
- Food safety
- Time management
- Organisation
- Attention to detail
- Problem-solving
- Workplace safety
SALARY & BENEFITS
Details Information Position Banquets Supervisor Employment Type Full-Time Location Melbourne CBD, Victoria Salary Not specified Industry Hospitality & Hotels
Benefits
- Opportunity to work with Marriott Hotels
- Career development and promotion opportunities
- Inclusive and diverse workplace
- Professional training and development
- Global hospitality career opportunities
- Supportive team environment
WORK ENVIRONMENT
This role is based in a luxury hotel where conferences, weddings, business meetings, and special events are held regularly. You’ll work closely with kitchen staff, banquet teams, and hotel management to ensure every event is delivered to Marriott’s high hospitality standards.
COMMON DUTIES
- Prepare banquet venues.
- Set up buffet and beverage stations.
- Welcome and assist guests.
- Serve food and drinks.
- Coordinate with kitchen staff.
- Supervise event service.
- Maintain cleanliness.
- Support team members.
- Follow hotel safety procedures.
APPLICATION TIPS
- Highlight your banquet or food and beverage experience.
- Include examples of delivering excellent guest service.
- Mention experience working at hotels, resorts, or event venues.
- Showcase teamwork and communication skills.
- Demonstrate your ability to work under pressure.
- Include hospitality training or certifications if applicable.
- Tailor your resume to Marriott’s hospitality standards.
HOW TO APPLY
Submit your online application with an updated resume highlighting your banquet, hospitality, and customer service experience.
FAQ
Is this a full-time position?
Yes. This is a full-time Banquets Supervisor opportunity.
Is the salary disclosed?
No. Marriott Hotels has not specified the salary for this position.
What experience is required?
Applicants should have at least two years of related hospitality or banquet service experience.
Do I need previous supervisory experience?
Formal supervisory experience is not required, but leadership qualities and the ability to support and coach team members are highly valued.
What are the main responsibilities?
You’ll prepare banquet areas, coordinate food and beverage service, assist guests, maintain service standards, and support the banquet team during events.
Is physical work involved?
Yes. The role involves standing for long periods and lifting or moving equipment and supplies when necessary.
What type of events will I work on?
You’ll support conferences, weddings, corporate functions, receptions, and other special events hosted by the hotel.
FINAL SUMMARY
The Banquets Supervisor role with Marriott Hotels in Melbourne CBD is an excellent opportunity for experienced hospitality professionals seeking career growth with a globally recognised hotel brand. You’ll help deliver exceptional event experiences, lead banquet service operations, and work alongside a professional hospitality team committed to outstanding customer service. Apply today to build your hospitality career with Marriott.
